Module 1: UX Research & Human-Centered Design Foundations
Discovering user problems before designing screens.
5 topicsModule 1 of 6
What this module covers
5 topics
- 01Design Thinking methodology: Empathize, Define, Ideate, Prototype, and Test
- 02Conducting quantitative and qualitative user research: user interviews, surveys, and contextual inquiries
- 03Creating user personas, empathy maps, and end-to-end customer journey maps
- 04Competitive benchmarking and heuristic evaluations using Nielsen Norman Group standards
- 05Translating research insights into clear problem statements and 'How Might We' (HMW) opportunities




